Shipping Policy
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Shipping time frame: All orders will be shipped within 3-5 business days of the date of purchase. Shipping times may vary depending on the location of the customer.
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Shipping method: Orders will be shipped via a reputable shipping carrier, depending on the destination and shipping option selected by the customer.
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Shipping costs: Shipping costs will be calculated based on the weight of the order, shipping destination, and shipping option selected by the customer. Shipping costs will be displayed at checkout before the customer confirms their purchase.
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Tracking information: Tracking information will be provided to the customer once the order has been shipped. Customers can track the delivery of their order through the shipping carrier's website.
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Delivery estimates: Delivery estimates provided at checkout are just that - estimates. Delivery times may vary due to shipping carrier delays, customs processing, or other unforeseen circumstances.
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Delivery issues: If a customer experiences any issues with their delivery, such as a lost or delayed package, they should contact courier service customer service team for assistance. We will work with the shipping carrier to resolve the issue.
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The products will be shipped in 2 to 15 days, depending on availability.
Returns & Refunds
Return & Exchange policy: NO EXCHANGE OR RETURN ON BASIC OF DISLIKE OR CHANGE OF MIND/DRESS.
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Once parcel is received MAKE UNEDITED UNBOXING VIDEO (Replacement Accepted only with Unboxing Video- while opening Your parcel in case of Damage & Missing Products)
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Video should be shared within 12 hrs.
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Return only accepted of irreparable damage during transit.
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Minor damages like stone falling, diamond falling or anything which can easily be fixed with a fevikwik or glue which happen in during transit is not consider as a damage.
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Complete unedited unboxing video from showing all the sides of seal packed parcel with name to opening it.
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Any damage/wear & tear before or after wearing will not be considered.
- No refund,no damage amount will be given or no return will be taken in such cases
- Refund : Refunds will be issued in the original form of payment within 7-10 business days of receiving the returned item. If the item was paid for with a credit/debit card, the refund will be processed to the card used for the original purchase.
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Process for returns: To initiate a return, customers should contact our customer service team and provide their order number and reason for return. The customer will then receive a return authorization and instructions on how to return the item.
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Shipping charges: Return shipping charges must be bare by customer if customer received damaged piece. In any case item is returned back, shipping charges will be deducted and item value only will be refunded.The customer will be responsible for the cost of returning the item.
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Courier is third party we are not responsibile for any delay.
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Refunds for damaged or defective items: If a customer receives a damaged or defective item, they should contact our customer service team immediately.
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Restocking fee: A 10% restocking fee may apply for returns that are not due to a damaged or defective item.
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Final sale items: Some items, such as clearance or final sale items, may not be eligible for return or refund. This will be clearly indicated on the product page.
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Time frame for refunds: Refunds will be processed within 7-10 business days of receiving the returned item. The customer will receive a confirmation of the refund once it has been processed.
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Dispute resolution: If a customer has any issues with their return or refund, they should contact our customer service team to resolve the dispute. We will make every effort to resolve any issues in a fair and prompt manner.
Gulmuhar Terms and Conditions
Welcome to Gulmuhar, your one-stop shop for stunning copy jewelry! By accessing or using our website, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our website.
1. Acceptance of Terms
These Terms govern your access to and use of the Gulmuhar website (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Website.
2. Products and Services
Gulmuhar offers a variety of imitation jewelry, including necklaces, earrings, bracelets, rings, and more. We strive to provide accurate descriptions and images of our products. However, there may be slight variations in color, size, and other characteristics from pictures to real products.
3. Orders and Payment
To place an order, you must be at least 18 years old and have a valid credit card or other accepted payment method. When you place an order, you agree to pay the total price for the items you purchase, including any applicable shipping and handling fees. We reserve the right to cancel any order at any time for any reason.
4. Shipping
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and your chosen shipping method. You will be able to see the shipping cost before you complete your order.
5. Intellectual Property
The content of the Website, including the design, text, graphics, logos, and images, is the property of Gulmuhar or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any of the content on the Website without our express written permission.
6. Disclaimer
The information on the Website is provided for informational purposes only and is not intended as a substitute for professional advice. Gulmuhar makes no warranties, expressed or implied, about the accuracy, completeness, or reliability of the information on the Website.
7. Limitation of Liability
Gulmuhar will not be liable for any damages arising out of or related to your use of the Website, including without limitation, direct, indirect, incidental, consequential, or punitive damages.
8. Termination
We may terminate your access to the Website at any time for any reason, with or without notice.
9. Governing Law
These Terms will be governed by and construed in accordance with the laws of India.
10. Entire Agreement
These Terms constitute the entire agreement between you and Gulmuhar regarding your use of the Website.
11. Contact Us
If you have any questions about these Terms, please contact us at gulmohar.jewelry@gmail.com
12. Updates to Terms
We may update these Terms from time to time. We will post any changes to the Terms on the Website. You are responsible for checking the Terms periodically for updates. Your continued use of the Website following the posting of any changes to the Terms constitutes your acceptance of those changes.
Privacy Policy
This Privacy Policy describes how Gulmuhar collects, uses, and discloses your personal information when you visit or use our website (the "Website").
1. Information We Collect
We collect the following types of information from you:
Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and date of birth.
Website Usage Information: This includes information about your activity on our Website, such as the pages you visit, the products you browse, and the searches you perform.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our Website;
Process your orders and deliver your purchases;
Communicate with you about your account and orders;
Send you promotional emails and other marketing communications (subject to your opt-in consent);
Respond to your inquiries and requests;
Improve our Website and services;
Comply with legal and regulatory requirements.